Hahn Plumbing – Heating – A/C

Recently Hahn Plumbing replaced my hot water heater. They had installed the previous one more than 12 years ago. The new hot water heater was installed flawlessly. They added a pan with an alarm system so if there’s ever a leak, I will be notified right away. The technician, Leah, was very friendly and she was quick and thorough. Then the next week, Michael came out and repaired a leak in the upstairs bathroom. Once again, he was delightful to work with and the work was meticulously completed! I’m so happy with Hahn Plumbing and will continue to call them when plumbing issues arise. I’ve been a loyal customer for over 35 years.

This is the second time I’ve used Hahn Plumbing and Heating. Each time, I have found them to be responsive and easy to work with. From the initial phone call and visit, I received clear pricing. The work they performed was excellent, and prompt. When I received the final invoice, it was transparent, clear, and consistent with the initial conversation. There were no surprises. Based on both of my experiences, when I’ve used them, I will continue to use them in the future, and I would recommend them to others.

I had a leak that sprayed through my ceiling in my garage. Photo 1. Hahn fixed the leak. They also went up into the space above the ceiling and examined it. This space contained insulation that had been exposed to the water from the leak. I asked the technician directly about risk of further damage to my ceiling. After seeing the insulation he told me the only thing I had to worry about was mold. He recommended having the insulation dried to mitigate the risk of mold. I asked him outright if there was any risk of my ceiling breaking or collapsing or anything like that and he said “no, only mold.” Since it was January and very, very cold, I wasn’t concerned about mold growth. A big area of my ceiling collapsed shortly after. Photos 2, 3. Additionally, here is a statement (photo 4) where you can see the sentence “time spent fixing mistake with almost cutting the wrong line.” By “almost” it means a line they did begin cutting into which was fully pressurized and would’ve sprayed gallons before he could’ve reached the shutoff across the basement, which ought to have been off to begin with.