Groutsmith Pittsburgh

We had two bathroom floors and a tile shower done. The shower and one bathroom had not been professionally cleaned since they were installed 18 years ago. The floors and showers look brand new. The technicians redid some caulking along the glass in the shower which no longer looked nice. The work was completed in less than a week from the time I first requested a quote. The technicians appeared on time, were extremely neat, and worked steadily, but without rushing. The results are great. Both technicians communicated well and left clear instructions on when we could use the shower again and on the best ways to maintain the grout. Great job!

I only gave two stars because the grout in my bathroom looks fine minus the grout all over my white baseboard. I had my entire tile shower done by this company grout and caulking and it all looks absolutely terrible. I will attach pictures, the pictures speak for themselves. There is grout all over my white trim/baseboard in all of the rooms they did, not to mention the caulking looks worse then it did before, just a different color. The best part is the customer service - I emailed them to let them know I was not satisfied and attached pictures and the only response I got was that I should have told the crew while they were there, but I was at work, like most people will be and I am sure they encounter that frequently. Poor work and poor customer service. Absolutely would not recommend. A waste of $1,400. There is no way you can see these pictures and say they look good, terrible work. I will post these pictures on Facebook too, use a different company.