Goettl Air Conditioning and Plumbing - Las Vegas NV

Mind you... This all happened on a Sunday AND not only was there not an extra "weekend" service charge , there wasn't ANY service charge: SHOCKED ... my too!! In Vegas, the biggest plumbing names have come with the biggest disappointments. After being let down by the "giants" one too many times, I found myself staring at a bathroom sink disaster of my own making. What started as a simple dripping faucet & misaligned handles turned into a localized constant drip under my cabinet once I tried to "fix" it myself. I called Goettil Air Cond., & Plumbing since I no longer trusted two other leading companies that I have recently used for other unfortunate plumbing issues. I was sort of fearing the worst again but Instead, I got Ryan. He stepped in, assessed my DIY problem, & went to work. Within a short period of time, the handles were perfectly centered, the leaks were gone, & everything was back to normal. But here’s the kicker: when he finished, Ryan (Goettl) didn't charge me a dime. In a city where you usually pay just for someone to show up, that level of ethics & goodwill is unheard of. They didn't just fix a leak; they earned a lifelong customer through pure integrity. If you're tired of the other big-name companies overpromising & under-delivering, this is the team to call. This might sound like a paid advertisement, but it's NOT & I wasn't incentivized, just shocked by how well Goettl operates their business. Thank you!!!

I contracted Goettl to replace my old water heater with a new tankless system. The work was scheduled in a timely manner and was completed in only a few hours (with little impact to my gas and water availability). The craftsmanship is perfect and the system ran flawlessly right from the initial activation. The technicians, Hector Lopez and Caleb Anzalone-Fawcett were polite, efficient and professional. Gary Eisenhauer supervised the operation and also used the work to train the technicians. He ensured all work was done properly and is certainly a very seasoned professional! We’re very pleased with the entire process and outcome and simply can’t say enough good things about my recent experience with the Goettl team! Paul