Godby Heating Plumbing Electrical

They replaced my heat pump on Friday afternoon, it quit working that evening. They DO NOT have 24 hour service, they use an answering service in northern Illinois after hours. Best the answering service could do was send an email that someone might see on Monday morning. No assistance at all and no heat during the middle of winter.

Our 35 yr old furnace unfortunately went down but exceeded it's suspected life by many yrs. Godby came over to inspect but determined the existing unit might not be safe. New furnace was ordered & installed within 17hrs. Repairmen & sales all were exceptionally nice people. The only bad vibe was the financing. If I went less payments the interest rate was 18%!! Going long payments the interest was 9%. We chose the latter. Good experience overall in a bad situation. Godby was quick, & thorough knowing we were in an emergency situation in a cold house. I would choose Godby again but have my own financing next time not theirs.

Tyree came out to help with a leaking pipe in my basement ceiling. Despite the plumbing being way more complicated than it needed to be or we originally expected, he was able to get the leak fixed.