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Washer Repair
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Appliance Repair
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Dishwasher Repair
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Called and left message on Sunday evening around 8PM when we noticed that we had a leak with our dishwasher. Octavio called me on Monday morning at 8:00AM and was at our house by 12:00Noon. He diagnosed the issue, fixed the problem and we were back up and running in under 30 minutes. No more leaks, no mess, works like it is brand new again. Amazing customer service, response time and fit us in his very busy schedule enroute to another call. Best service tech I have even had and will work with them again for any appliance repair needs I have.
They sure don't make things like they used to. Which makes businesses like Gassman all the more valuable. They came out quickly and got my dryer working better than it has in years! Extremely nice, respectful and very important HONEST! Thank you for such a wonderful job as always. Home visits at a reasonable rate.
(8-2024) Fridge stopped keeping things cold, so we had someone from Gassman come out. They changed out the capacitor and said it fixed the compressor, which I stated was working before they arrived. I knew immediately it wasn't the problem, but he charged me just shy of $300 for a total of 1 hour at my house (30 min actually touching the fridge) and left. Next day, fridge wasn't cold enough.. 43-50 degrees with no change, EVEN when trying coldest setting. Repair guy said it was fixed and that he didn't know what to tell me. I tried in so many ways to tell him that this fridge kept things ((much)) colder before it stopped working and this... Wasn't fixed. After 25 min of arguing on the phone, he never offered to address my concerns and fix the fridge and said it was within safe temp levels for food, which is COMPLETELY not true. Google it.... Anyway, after 2 weeks I never received my money back and I believe he blocked my phone # so I called on my wife's phone and he eventually returned the money and that's why they got 2 stars. Fridge temps kept climbing to 82 degrees days later! He sure was right and fixed it like a professional.... I ended up learning how to fix fridges, which isn't very hard at all and did it by myself for $29. It's a cool 35 right now on setting 5 out of 7 and back to where it was before it started to fail. I (believe) this company was bought out recently and the previous owner was OK, but the new owner was condescending and unwilling to understand my concerns and simple facts on my fridge that I clealry know well. I'd avoid this company like the plague.
