Linda Allred
I contacted Expert Services in January because we had a leak near our shower. When I made the initial call I could tell I was talking to a computer, but I left my information anyway. I received a callback and a technician was sent the same day to give me a bid. The bid seemed high so I explained I was not able to hire them immediately and told him if could work out financing I would call them back. I then had a family member come to my aid, the leak was fixed and I thought everything was resolved. Wrong. Several days later I started receiving text messages asking me if I still needed to have my leaking pipe fixed. I responded each time explaining the work was completed and I did not need their assistance. After the 3rd exact same message I blocked the number the text messages were coming from and again thought it was over. Wrong again. Today, mid February, 6 weeks after my initial call to them, the phone calls started. I was shocked and frustrated that they were not able to have someone look at the responses I had sent to their 3 previous text messages and instead went right to making intrusive phone calls. When I voiced my concern that they were still contacting me, the caller had no explanation as to why they felt a need to continually contact me even though the work is done. She then told to me I should do whatever I feel is needed to prevent them from making additional and repeated contact with me. So I have now blocked a second phone number from which they have called or text me and now I am trying to save their next unsuspecting caller from the same fate as my own. If you have a plumbing problem and turn to google to find a contractor, keep scrolling, this one will leave your phone number in some dark cycle of repeated messages and phone calls and the only to stop them is by blocking their phone numbers.
