Marshall Collins
Recent experience with Caleb Kettula was outstanding. During annual maintenance a week ago, Caleb discovered a faulty part causing one of my units to run heat on auxiliary heat full-time. Ordered the replacement part and installed this past week, right before the Winter Freeze event occurred. Caleb and Scott were timely, thorough, and very concientious about getting the part replaced correctly and the system recharged. ETR is fortunate to have employees of this caliber working for them. THANK YOU!