Emerald Coast Appliance Repair

I would absolutely recommend to anyone! Jeff came over and fixed our dryer after I tinkered with it for almost 2 weeks trying to figure it out. He was so professional and just seemed like a genuinely kind, knowledgeable person, he even talked me through what he was checking and why after realizing I had been trying to fix it on my own which no one has ever offered. They showed up same day and kept me updated on when he should be arriving so I could plan accordingly, and all of the pricing was upfront and very reasonable. Everyone I talked with from start to finish was nothing but helpful and kind. Thank you so much for your service!

I arrived home 12/23/2025 approx. 7pm, after grocery shopping, to a refrigerator making a loud noise. Upon checking, the freezer was warm. Panicked, I headed for the Internet. At my 3rd call I reached Don at Emerald Coast. I explaining the problem, sent photo and Don gave me several options - come tonite for $250 after hours fee or the following morning for half the cost. He explained if he came that night and needed a part that he possibly did not have, he’d have to come back in the morning with the part. He advised just keep the freezer door closed and everything would be OK. By the next morning, the freezer was freezing again! Apparently my daughter had left the freezer ajar a tiny bit – not enough to set the Alarm off, but just enough to begin defrosting food for 12+ hours (from 6am). I called EC/ Don to let him know, my freezer was now working, but still come to check frig/freezer and do a routine service. I so appreciated Don’s earlier honesty, he saved me money, he educated me, his respect of my home and tidiness. I would definitely use this company and hopefully Don again! Thank you for putting me at ease at an already stressful time.

From our experience we would highly recommend. We called around 1pm and was advised they could come out same day between 2-4 pm and Jeff would call when he was on way. Jeff did call to let us know he was on the way around 2pm. The dryer was repaired by 3:45 pm. Jeff was very knowledgeable and polite. The lady that answered to take the repair was exceptionally polite and informative. Sorry I didn’t get your name. We thank both of you for the pleasant experience.