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This place is amazing. I just bought a saxaphone from this store and It works great. Costumer service is also great and the people are super nice. If you are looking for guitars,bass guitars,and other instruments,I recommend to come to this store
I am beyond happy with the progress my son Marcel has made on the saxophone in just over one year. His teacher- Andrew Morrison is an extraordinary saxophonist, jazz artist, and an absolutely phenomenal educator. Andrew’s passion, creativity, patience, and genuine care for his students truly stand out. Andrew has helped Marcel grow tremendously in jazz improvisation and musical confidence in a surprisingly short time. I am incredibly grateful for his dedication and talent, and I highly recommend Andrew to anyone looking for an inspiring and top-level saxophone teacher. Marcel will definitely continue his lessons with Andrew at Elefante Music School.
I needed to upgrade my daughter’s cello to a full size and this was a very easy exchange. They had it waiting for my arrival and I was out within 5 minutes. Thank you so much for such great service.
This place should be avoided at all costs. Their customer service is virtually nonexistent, and they show little regard for long-term customers. We've rented an instrument from them every year through the school program without issue—until this year.
They sent a return reminder email three months in advance, which unfortunately ended up in my spam folder. There was no follow-up communication closer to the rental term's end date. The only indication I had that the instrument was overdue was when they charged my card—at a rate more than double the standard school rental fee.
Despite promptly returning the instrument, they refused to refund the rental charge, even after explaining the situation. Disappointed is an understatement—very poor customer service and no consideration for loyal customers.