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Water Heater Repair
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Pipe Repair
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Toilet Repair
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Tech was very knowledgeable on my system and covered various options for me to go forward with to resolve the current issue. Prompt, courteous, and attentive. Still waiting for the bids I did pay for the video inspection of the sewer line. 200 bucks, which if I go with the bid, will come off the total repair.
Brian and Brandon called ahead and showed up on time. After explaining the problem they went right to work and resolved the issue within an hour. Brian explained the issue throughly and let me know some preventative measures and additional services. I’ve used Dr Drain before and always receive top notch service!
I contacted this company & spoke with Jordan, who was very personable on the phone. We had had our bathrooms gutted & renovated, & subsequently we were getting an intermittent sewer gas smell. Our builder had come out twice & was unable to identify a source, & he recommended a smoke test. Dr.Drain advertised this service, & when I spoke with Jordan, he explained the test, gave me a quote, & set up a time a few days later to come conduct the test. Never heard from him or anyone at his company again. After the appointment time came & went, I called & left a message asking if he was still planning to come that day, & I left my number. I left 3 more messages, requesting to know what the no call/no show issue was. That was 3 weeks ago. No follow up whatsoever.
Justin did a great job. Cleared a sewer clock others were not able to clear. Very professional , clean and explained everything he was doing. Including video of the sewer. Also installed a new toilet. A real lifesaver!! Thanks and will definitely call them again.
I had a severe blockage and break in my sewer line and the plumbers at Dr. Drain were quick to put me on the schedule and provide straightforward pricing. Bryan and the other journeymen working on the fix were knowledgeable, communicative and kind. They gave me frequent updates on progress, info about the process and overall provided excellent service. They were honest, I felt I could trust their judgement and expertise. I would definitely call them again for future plumbing needs.