Colfax Boot & Shoe Repair

Sadly, I had a horrible experience from start-to-finish, and I'd strongly caution anyone from trusting Jose to repair your shoes. He was rude, not available during posted business hours (so I had to make multiple trips to pick up my shoes), made me pay cash in advance even though I was unfamiliar with his work, and then did a HORRIBLE job at resoling my heels! He actually hung up on me when I called from his business, upset that he wasn't there for me to pick up my shoes during normal business hours. And for someone raving about being a cobbler for 30 years, this sole replacement is horrendous. See the photos.

I came here once a few years back, and I don’t know if ownership has changed but wow I’m disappointed. I asked for half soles on two pairs of shoes and a clean and polish on a pair of YSL sandals. He resoled all three – badly – didn’t clean the sandals, though he did leave pen and glue on them. When I pointed the issues out he yelled at me, told me there was no way to make them look like they did and that I should buy a new pair. I don’t know what changed but never again.