Jason Lake
Mike and Heidi Poole and their crew are flat out the best. The true apex of professionalism and courtesy and quality. They not only install the best equipment, they service their products as well. I have had a new AC put in, done other business with them and recently had a new furnace installed (today). When I called, Mark J answered the phone and was immediately attentive and was at my house within one hour. My furnace had a significant leak and was emitting dangerous carbon monoxide. Within one day he had a new furnace built and today he removed the old dangerous one and installed a brand new high-efficiency furnace. Done. Just a day or two after speaking with him the entire process was finished. Financing was easy as well. Bravo Mike, Heidi, Mark J and the rest of the staff. Exceptional customer service. Simply the best business I have worked with in 25 years living in Idaho.