Bright Disposal Services, LLC

I DID NOT receive an email from you. I emailed you on August 7th and you replied back to me on August 7th. I have put up with the rudeness of your office for the past 10 years. I am requesting you to please come pick up your garbage can and refund me for the service that I will no longer be using. I have talked to you many times and each and every time you have been extremely rude and unprofessional. When my invoice was not received in the mail you said it was not your problem. When I suggested that you email the invoices you said that is not going to happen. I have great respect for your men who pick up your trash. They have come up and even gotten my trash when we have forgotten to put it out. But as a customer service and office person who deals with the public you are extremely rude. Because of you I am cancelling my service.

Ben and Dalton stopped when I approached them asking about their trash services, a few days ago they were very informative and polite. I have been wanting to switch services for a while just unsure on who I wanted to use. After talking with them I decided bright was the perfect option, then I called their office to inquire more about prices. The rude lady that answered the phone, Robert or whatever her name was, the lady over the phone was not only extremely rude but had more attitude towards me than my own daughters on shark week. She was a nightmare to talk too, didn’t want to answer my questions, seemed like she was just mad doing her job In general. After my experience on the phone with her I decided I didn’t want to switch to bright, especially if she’s who I have to call to get any information.

I switched to this local business a couple of years ago when our previous company was bought out by the large corporation. They bill quarterly which means I forget to pay since I'm used to autopay for my other utilities. Anyways, he has even offered to come pick up my trash after I've paid up my bill. They offer online bill pay but i prefer a quick phone call. Our trash is picked up at the same time every week. I would highly recommend using this trash service if they service your address.