Nicholas Talbott
The service representative, Jeremy Rojas was friendly, prompt, respectful of our house and time, and very knowledgeable. He gave us a no B.S. inspection and addressed our concerns with no up selling. He took detailed pictures and explained all the systems in detail. Everything was easy, from scheduling, getting a quick appointment within a day, calling when he was on the way, and checking to make sure he had the right parts before arriving, made the usually painful experience with AC repair an easy and positive experience. I would 100% recommend BEST Air-conditioning and plumbing and definitely will call them again next time due to the positive experience with the technician, Jeremy!