Benjamin Franklin Plumbing of Ames

Nolan is a very knowledgeable and skilled technician. He explain everything to me ( I am 70 years old with limited plumbing knowledge) and he did not leave until he was assured my new water heater was working perfectly. I enjoyed chatting with him as well. Probably the best experience I’ve had with an “emergency “ situation. I was impressed that he was able to arrive hours after my call and within a couple hours I had a brand new water heater. Cost was reasonable. This is the second time I have had a plumbing disaster and Ben Franklin Plumbing rescued me within hours.

I have used Ben Franklin for as long as the company has been in Ames. When I had a major repair a few years ago- installing new water service - Chris was part of the team. He made what might have been a bad experience into one that was as pleasant and efficient as it could have been. I have asked for him to be "my plumber" ever since. He is skilled, efficient, and unfailingly positive. Yesterday he installed a new sink and faucet in my new home, and gave me good advice on dealing with fixtures in the house I'll need to maintain. He's terrific!