Bay Alarm Company

I am upgrading from 2 to 4 stars only because the service I've received since speaking to the area manager. The tech he'd assigned to service my equipment was excellent. He was very nice and took his time to make sure everything is working correctly. ---------------------- I used to think Bay Alarm was reputable. I've had their system for 25 years and recently upgraded the equipment, which has been nothing but problem. Tech support can't figure out what the issue is and their senior tech failed to show up twice. Left numerous messages for management to contact me for months. I would never recommend Bay Alarm to anyone. Very unreliable.

Terrible company. Their employee dumps their van on the very edge of a curved street for the weekend. Making it impossible for residents to safely get in and out of their driveway. This van is just 1/2 inch under 7’. The company doesn’t care! He has a personal truck and a Bay Alarm truck, he could park them in his driveway! This is a busy narrow street. Bay Alarm and the driver have been contacted, they don’t care! Everyone dreads the weekends/ holidays because he dumps it there and we suffer the consequences. Just waiting for a serious accident.