Julie Shaffer
I paid for 2- XXV Harmon pellet stoves in the spring of 2022 to be installed in the fall when stoves came in. Absolutely the worst customer service. I wanted installer to come check to see what kind of piping and exactly find out what needed to be ordered, never happened. Paid over 10, 000$ for the 2 stoves at time of ordering also. I had to wait for stove pipe after stoves came in which was in December. Technician was nice but never available for fixing a problem. I would never give them another dime. Used to be a great place to go, never again.