Armstrong Duct, Vent, Hearth & Home

Your home is not safe with this company. We had service done on 11/12/2025. I noticed that night that medical marijuana was missing from my bedroom. I am a cancer patient. I didn't notice anything else missing and didn't want to put someone's job in jeopardy in this economy. Today, I noticed that $150 was missing from my wallet. I don't get out much while I'm healing from treatment, so I didn't notice it was missing. I didn't think to check my wallet when I noticed the missing marijuana because it was right by the front door. Who would steal that audaciously? I called the company to report what had happened. I was told they had "received my email a while ago about the medical marijuana and had been passing it around". I never sent them an email, and neither did my husband. Someone else had also been robbed in a similar way. I was told I would receive a call after some "digging." On the follow-up, I was told that there was nothing that could be done, but they would cooperate with the police if I decided to file a report. No apology, no offer to reimburse, and no promise that they would work to prevent this from happening again. I was transferred to the owner, Joe, who offered to reimburse me $100 "out of his own pocket" if I wanted to come to his office to get it. That offer was rescinded when I expressed my dissatisfaction with it. I was told, "They are not the cops, and they can't interrogate their employees". I can't in good conscience be quiet when they are comfortable doing business this way. This is very upsetting. How many will be robbed by a business that is being trusted in people's homes? There is no accountability, no remorse, and no meaningful effort to protect their clients now or in the future. Please look elsewhere for your family's safety.

New to us home in chester, bought a year ago from a nice couple with two large dogs. Myself and my two younger boys have crazy allergies and have been dealing with all yhe dog hair within the vents. Finally decided to get it cleaned out and tried Armstrong duct. They came promptly and ready to go. The amount of debris they got out was incredible and on top of that, I recieved pictures of the before and after of each duct in the house (4000sqft). I can't say anything more other than the professionalism and quality of work speaks for itself. Definitely recommend to anyone in need of some cleaning! Thanks again for great service! ---The B Family

Armstrong duct cleaning is definitely a company I can recommend. Evan,our Service tech was friendly, knowledgeable and professional. He did a thorough job and was very informative throughout the process. The price was fair. I also have spoken with the owner on a few occasions and was impressed by the fact he did not try to "sell me". He gave me honest feedback. This company has been an all around great experience from the phone to the service. I look forward to future business. Thank you Evan.