Apple Carnegie Library

I had a terrible experience with Apple. I purchased a brand-new but defective pair of AirPods. Despite sending repair facilities three times, they couldn’t identify the problem. The last time, they sent the device back to me, but I never received it. I was informed that it had been delivered, but I never received it. The device was delivered to the lobby of my apartment building, which has 300 units, not to my apartment. I informed an Apple representative that I could report the incident to the police and provide them with the incident number. However, they instructed me to find the device on my own. Despite being a trillion-dollar company, Apple’s response to this issue was as if they were thieves..

Nice place to buy any kind of Apple stuff. We got help from Gwen and she help us a lot ! We were looking for just a Phone and we ended buying an AppleWatch , an iPad , and iPods4 with noise cancelation . There was someone explaining on a big screen on the wall showing how some features of the Apple Inteligence works and how to edit photos on your gallery and some other interesting store. What I love of this store was the building which is a very nice DC building. Nice experience shopping here! Once again thanks Gwen for your help.