Launi Evans
These guys are hot and cold. Notice that they have either 1 star or 5. I would have given them 5 stars the first time they came out- they were very helpful in repairing our boiler, but kept telling us we should replace it soon. Fast forward to after we paid them nearly $20,000 for a new system. First they sent out two guys- one that worked hard all day for several days, and one that spent half the day using our bathroom and didn’t seem to do much else. When they were done, one room didn’t have heat at all, but they did come out and look at it eventually. Now they won’t answer phone calls or questions for the system they put in that is under warranty and is not working well. It’s getting cold and we’ve been trying to contact them after they said they would be here a week ago. They are completely ghosting us. We’re not even sure what recourse we have in this, but it looks like several of the reviews listed here had similar experiences.