Alice Judd
dropped my camera off and was told the tech could get me a diagnostic within a few days and repair within 2 weeks. Called every week for 6 weeks and was told to give it a few days each time. At one point they told me the tech was looking at it, but the next time I called I was told it hadn't been touched and was about a month out from being diagnosed. Wasted a good month of my time and postponed a project of mine trusting that they were going to fix my camera. Adding an edit here that took pickup the folks here were apologetic and even gave me a lens cap and a roll of film, which was generous since it wasn't necessarily anyone's fault there was a backup. I imagine they'll get more timely over time, and they do have some cool gear
