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Thermostat Installation
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Shower Repair
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Thermostat Repair
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Had a great experience today with this company and their associate that they sent to assist me with my AC units. Ernesto was very professional and very knowledgeable of the issues that I was having and we came up with a good plan as far as repairs for my AC unit. He wrote everything up professionally and sent me the quote via email. The work has not been done yet but as far as their initial Customer Service experience it went very well. Looking forward to working with them in the future
Andrew was your representative servicing my home. He was so helpful and took the time to shower each step of the service he performed. Showed good work ethic and a manner, friendly, helpful attitude. I wish ALl the servicepeople that came here were as knowledgeable and profession as Andrew. Thank you to him, and to your company.
I called to repair my compressor, but the salesperson said my R22 system had to be replaced with a new R454B unit for $10,000, assuring me it included everything. When the tech arrived, they added extra charges for new copper lines and damaged my ceiling while enlarging the attic entrance. The technician said he had received approval from his manager to cut the ceiling and assured me the company would cover the repair. It’s been two weeks and, despite multiple calls, no manager has responded or scheduled the fix.
I later had to call again because my heater stopped working, even though it was tested before the installation was completed. The day after the installation, two people claiming to be state auditors entered the attic and left without any signatures or documentation. They said we’d receive a report, but two weeks later, nothing has been provided. Our home cameras also show the woman taking video of my wife without consent.
When the technician returned to repair the heater, he said the system had been tampered with and found loose wires — the only people up there were the supposed auditors. This company is sloppy and unprofessional. I do not recommend doing business with them. If you do, record everything, verify IDs and badges, and document all interactions.
