Aaron's Rent To Own

Been going through aarons for over a year now i have olny had a cpl problems but they were quick to get it taken care of workers are very respectful I called in a little upset this morning and was kinda rude n the manager just listened and gave me a call back i deal with anger n anxity issues and I was the one being disrespectful and he let me vent and we got a solution to the issue n the problem was resolved my day started out bad and the manager didnt react to my negativity listened n we talked about issue n got a resolution now that is good business id recomend going through aarons in Clinton ia anytime they have giving the rent to own experience affordable and they work with you if u are looking for a good rent to own place to go through go through aarons Clinton ia great staff

I was approved for $385 a month online. I wanted to get a pitboss smoker from them. I ordered it, signed the lease online, made the first month payment, and then I sold my old smoker so that I'd have room for the new one from Aaron's when it arrived. The next day, I decided I would check if they had an arrival date on the app yet. So I load up the app to see "ORDER CANCELLED" on the screen. Now confused, and kind of angry that I sold my smoker and this one is cancelled, I called the store. The store manager, Don, was rude to me, and also used someone elses rental history against me. He informed me that HE cancelled the order due to someone elses rental history and cancelled the order without a phone call or an email to inform me he cancelled it.Told me about how bad of a customer I would have been. Called me lazy. So now, I have sold my personal smoker under the false impression Aaron's made by saying I was approved and by the fact that I signed an agreement and even paid the whole first month. I decided I was going to file a complaint against this Aaron's store and against Don. I messaged the business page, got an incident number, and was told that the regional manager would reach out to me within 3 days. It has now been 13 days, and the regional manager never called me. So i messaged the business page again. I was told that the regional manager has issued a refund regarding this matter and there was nothing else that would come from it because of supposed "language" used during the call. I guess it's okay for their store manager to insult potential customers but can't handle the person sticking up for themselves? Grow up. If you want to do rent to own, go to rent-a-center. Aaron's missed out on good business. Ive paid off 6 items in the last 1.5 years at RAC, and would have had this smoker paid off within 3 months. But nah, i guess that makes me a bad customer and lazy.

Don and Samantha were very nice when helping us with our order. And Travis and Brooks, the delivery men were prompt and very nice. Update: Tyler a newer sales rep, also was a blast to work with getting a new TV in. - Sean C

I've gotten a few different items from Aaron's and they are great to work with. Always friendly and very helpful. Samantha was the latest staff member we met with and she was extremely helpful in helping me with what I needed. Our movers were Nate and Tavian and they were great. We had a few questions and they were happy to answer them all. I would recommend Aaron's to everyone and am happy to keep leasing through them!

I had my couch repaired by Brian, he did a great job. They picked up my couch on Thursday and had it back the next day. I was very pleased with fast professional service. The delivery drivers Nate & Tavien where very professional and friendly. I would recommend this particular store to anyone, the employees have always been helpful and friendly. I have done business for over 5 years at this location, and look forward to doing business in the future as well. 👍🏻