Ruth Bennett
I just called this business because I need either a repair or a replacement washing machine. I am disabled and don't use a cell phone like most people. I only use it to call my kids or a doctor if I am away from home. At home I use a wireless digital phone. I think he refused me service because I don't know how to text. My money is green, my credit is excellent, I have no debt but this man hung up on me. I explained my situation and tried to get an email address to send my contact information to if he couldn't write it down. I believe this man made some assumptions and abruptly told me if I can't text/use a cell phone then he can't help me. He promptly hung up, I tried to call him back and he won't pick up. Why would this man with all these good reviews discriminate against a person in this way? I was more than happy to pay his fee of $75 for a diagnoses of the machine's repairs and based on what he said I would either repair or buy a used machine from him. I believe this man dismissed me because I don't text. That is unkind and unfair. I called this business because I had read so many caring and outstanding reviews about this man and his business and this is what he chose to do. Simply because I can't text? I pray he always has good health and doesn't ever have to know what it is like to have brain fog and disabling conditions that can affect how you interact with the world.
