Alex Sarazen
Would like to show my utmost respect & gratitude for Carl and his team. We were having difficulty with our dryer, I reached out, and they were able to come out the same day! I agreed to diagnostics & Carl had the customer service & decency to be honest when he determined this would be more extensive of a repair and to reach out to GE. Carl was punctual and well articulated in helping us understand why this was. Just for having this level of honesty, I value his diagnostic skill, and will be reaching out if I am ever in the need of appliance repair again.