Woodcrafters Windows & Doors

ETA: One of the brothers just came to my door this morning (6/24/2023) unannounced and had a very agitated one-sided conversation with my elderly mother regarding this review. He demanded I take it down and threatened to pursue legal action. First, your issue is with me, NOT my elderly mother. You do not come at her unhinged like that. Had I been asked for, and you presented reasonably, we could've talked. Had you come at me as you did my mother, the door would've been closed. ******************************** They're the best in town at this work. However, I called Monday this week, left a message. By Tuesday afternoon, still no return call and called again to be told someone else needed to call me. No call Wed. Called again Thrs and had to leave a message. Today is Friday and not till 4pm did they call back. Unfortunately, I was unavailable and have chosen a different route for service. If the customer cannot connect with a business in a timely matter, their quality of work no longer matters. After years of doing business with them, I no longer will. I understand they're a small company, but clearly they don't have the staff to function as a best business.