Melissa Owens
Update after the owner's comment: If you are so confident in your business practices then return our call and produce the contract we signed that shows what you state below. Don't ghost customers. I stand by what I said, don't use this company. There are lots of other great options in Louisville for Christmas lights. Previously had this company do our Christmas lights. When we reached out this year they claimed that because we didn’t have them put up last year they had given them away. When we agreed to install the lights they explained we bought the lights and they would store them for us to install annually. We’ve had them up annually for several years and didn’t install them last year because they couldn’t get to us until mid December. It didn’t seem worth the cost to enjoy them for such a short period of time. After initially speaking with the owner he claimed he would go look for our lights, the ones they explained we purchased years ago, and call us back and he has yet to return our multiple calls and texts. There are lots of options in Louisville now for Christmas lights. I would look elsewhere.