William's Auto Repair & Service

I recently had repairs ( struts, shocks, ball joint, wheel alignment) completed at Williams Auto and was very impressed with the overall experience. Pricing was fair and transparent throughout the entire process, clearly explaining the needed repairs and associated costs. The work was completed within the timeline provided, and they even offered a courtesy loaner car for the day, which made things much more convenient. Their communication was professional and straightforward, with absolutely no pressure to purchase unnecessary services — something that’s becoming increasingly rare. It’s clear that the current Google rating accurately reflect... Read full review

Have had a bunch of suspension and axel parts done here… they are very good about warranty repairs, I have a truck with a leveling kit and had to have cv axels warranty replaced twice, the last time I was worried because my wife was close to her due date staying with her mom an hour and half away and I had my two sons with me and being down to one car is worrisome when that one car has an issue that needs to be fixed… anyways they got me in, gave me a courtesy vehicle to drive for the day, and then completed the warranty repair and got me on my way! Sometimes it’s more important to consider how a business deals with problems rather than expec... Read full review

Our vehicle got stranded in St Cloud and we didn't have any known mechanic. First place that we brought it to quoted $6,000 for the repair. Found Williams Auto repair and spoke with Jeff. They ended up saving us 2/3 of the original quote. Jeff and team very good to work with. Might even consider making them our regular mechanic an hour and a half away 😁

I’ve used this shop for various small things, but not frequently, as I am fully capable of doing most things myself. Upon needing an alignment, due to my location being walking distance from the shop, I brought my vehicle here. I had replaced the inner outer tie rods and cut the boots minimally for removal the night prior, noting a grease like goo inside my rack and pinion, with water beads inside it. The vehicle had been purchased six months prior from auction listing a flood loss, and hasn’t had a single issue since purchase. William’s stated on the voicemail they left “there was a problem with my car, call me back ASAP” and nothing further... Read full review