R & L Repair

I have had to get a bunch of work done on my 2015 Buick Encore that I bought from DM Motors, and I’m just super glad that R&L Repair has been taking care of my car. They answer the phones fast. They are all super nice gentleman that answer all my questions without making me feel dumb about not knowing something. They work fast and get any job done really quickly. They had to replace my catalytic converter, spark plugs and ignition coil and it only took them less than a business day. I’ve recently gotten my serpentine belt fixed and when a piece broke, they answered right away and scheduled me an appointment to get it looked at. They stand behind their work and are good and honest people. I want to continue coming to R&L repair for my other vehicles

This place is honestly a rip off. I told them the brakes were bad on my van and I wanted to find out which brakes were sticking. They told me to bring it in. After having it, they weren’t able to find what brakes were sticking. They then quoted me 1400 in parts and labor for 4 rotors and new pads on all 4 wheels. I found that I could get the parts at oreillys myself for $320. This place is trying to charge $1000 for 1-2 hours of labor when most other places charge about $90 per hour. There is no way that an experienced tech wouldn’t have the job done in about an hour. I denied the work and they charged me $50 to tell me the brakes were bad, which I clearly already knew. I don’t even think they pulled the van into their shop for a proper inspection. I would save my money and avoid this place. There are numerous mechanics who will do the work for less than half the price!