Warners' Stellian Appliance Outlet

Seriously, you guys make it look so easy! Thank you for the great delivery, everything WORKS! (I know that seems like a low bar but seriously... I am just so pleased.) The salesperson was fantastic, patient, and kind. The delivery team was so great, very good at explaining what I needed to do, even gave me time to clean underneath the old units before they brought in the new one (and didn't even look grossed out by the 30 years of dust and grime underneath the old unit, which was very kind of them!) I do-- and have already--- recommend Warners Stellian to several people already. Thank you!

Had a dishwasher die on us. Wade was excellent in helping me navigate the unique situation we had with our replacement (we had floors installed after our previous dishwasher was put in, making the space tricky). After install, there was an issue with our outlet not working consistently, Wade got someone out to our place to fix it ASAP. This level of customer service cannot be found anywhere else. Warners' has my business forever!

The best part of my experience was, without a doubt, the technician who installed my microwave. He was fantastic—professional, kind, and extremely friendly. Unfortunately, I ordered the wrong microwave, which is entirely my mistake and unrelated to this one-star review. Prior to the technician’s arrival, I turned on all the lights in my kitchen so he would have a well-lit area to work in. After he left, I turned the lights off and immediately noticed two dents on the microwave. They are small but clearly visible in natural light. I contacted my sales representative within an hour of the technician leaving. At first, I inquired about having the microwave I originally intended to purchase delivered and installed instead. However, after factoring in the price difference, installation, delivery, restocking, and packaging fees, the cost was unreasonable. I then asked what could be done regarding the damaged unit—either compensation or a replacement. I was told I could receive $48 in compensation, or, if I wanted a replacement (which I do), I would need to pay a return-trip fee and reinstallation costs. I find this completely unfair, especially since the damage was reported shortly after delivery. In the end, I was left with no real option but to accept the $48, which is extremely disappointing. Although the dents are small, they are very noticeable, especially next to my other Frigidaire Gallery appliances, which are in pristine condition. Because of how this situation was handled, I would not recommend Warners’ Stellian. If you do choose to purchase from them, I strongly advise inspecting the appliance carefully before the technician leaves, as the post-delivery support has been very disappointing.