Michael Baden
Uptown installed a new under counter kitchenaid ice maker for me about 7 months ago. That experience was great. My last ice maker was my worst enemy so I wanted to do everything right this time, and I definitely came away feeling they expertly installed th machine. It was now time for the machine to be cleaned and once again I wanted to do it right. Uptown’s appointment process was pretty easy, though they did give me a window of 8-3. The technician, Anthony, did send me a message 15-20 minutes before he showed up so that was really nice. I’ve tried to clean ice machines and I’ve seen ice machines cleaned so I have some idea what to expect. Anthony did a thorough job in a timely manner. He answered my questions and was polite and professional (and even friendly towards the dog!). I won’t hesitate to call Uptown and Anthony again whenever my appliance needs come up.