Unique Repair Services

My stove has been out for three weeks. The earliest Unique could come for a warranty repair was three weeks out. The appointment was moved twice. Tech was pleasant enough, but came Friday with no parts. I was told he would be coming back Tuesday at 8am. Unique Repair called today saying that this repair takes two people and they only have one. I would have to call the manufacturer again because they could not complete the ticket. Seriously?!? It took more than three weeks for that result? I would NOT recommend this company.

I have a dryer that is not working properly. I have owned the dryer for less than a year. I reported the problem, early August. I was told the first available technician could not come until September 3rd. Less than ideal however I understand that there was a holiday and people are busy. I marked the day off work to be here and I just received a text message that the appointment needs to be rescheduled to the next available of September 11Th. The company made zero efforts to get someone out here quicker. I feel that I was definitely patient waiting almost a month for a technician. Terrible customer service. I do not recommend using this company.