Triad Appliance Authority

This place is absolutely horrible please don’t waste your money or time I purchased a washer and dryer for $600 and within 30 days the washer broke down was supposed to be getting fixed they offered a loaner took them almost two weeks to get it to me then after two weeks of them having my washer I called for update they inform me that it couldn’t be fixed and I had to keep the loaner which was smaller n different brand than the original one there was no communication about this change I was then told they would look into it since I didn’t approve of the loaner. two months later still have not heard anything from the company they are horrible with communication And make matters worst the loaner is now broke the entire drum has fell to the bottom and it was barely used! Please just save your money times is hard and there’s no need waste money or your time!