Thompson Best HVAC & Fireplace Center

Absolutely 100% satisfied with Thompson Best. Brandon was very focused on helping us fInd the best solution. He recommend a service technician look over our 20 year old gas fireplace insert instead of simply replacing the unit. As it turned out a simple parts replacement was all that was necessary and it saved us several thousand dollars. Chad the technician did a very thorough job of servicing our existing gas fireplace insert. A++ I'm very impressed. Sincerely, Greg

I wanted to take a moment to thank you for the excellent service you provided in repairing my furnace. From scheduling the appointment to completing the repair, your team was professional, courteous, and efficient. The technician, Andrew, arrived on time, clearly explained the issue, and completed the work thoroughly. It was reassuring to work with a company that is knowledgeable, honest, and respectful of my home. Thanks to your prompt service, my furnace is working perfectly again. Please pass along my appreciation to everyone involved. I would not hesitate to recommend your company to others and will certainly call you again if I need HVAC service in the future. Thank you again for a job well done. Sincerely, Jim Gladhill

The customer service at Thompson Best is unmatched! Our heater went out & we initially had a different company out- they told us it'd be 1-2 weeks before the part needed came in, leaving us without heat just as the temp dropped into the 20s. William at Thompson Best helped after hours to figure out what was needed, finding the part and getting it fixed the very next day (less than 24 hrs after reaching out). We are so thankful for how responsive they were, and the entire team's dedication to getting our heater up and running ASAP. We will absolutely be using them for all our future HVAC needs!