The Fix - Walmart St. Louis

Horrible experience. I’m not upset about my situation alone, but concerned that others may also be losing their money. The business referred to paying customers who left 1–2 star Google reviews as “enemies,” which I find completely unprofessional. The service quality was poor, and despite acknowledging issues in other reviews, the owner has not offered any refunds or repayment. They claim, “Our team works with honesty and professionalism, and such words do not reflect our values—or the respect we always show our customers,” yet their website displays only five-star ratings and lists no disadvantages or negative feedback at all. My phone was supposedly “fixed,” but it is still broken and unusable after my visit. Please take this back as feedback and improve.

This place is a scam !!! I went in to get my daughter’s ipad screen fixed , everything worked just the screen was cracked, i saw this place had 5 star review, Nayan told me 30-40 min go do my shopping, when i came back he said my home button will not work due to something that connects to it being torn , i was not happy about it and my daughter as you can imagiNe wasn’t either, i did appreciate Nayan trying to understand the situation, either way i did not want to pay 130$ for the service when the iPads function would not be the same , meanwhile be agreed to only charge me for the screen which he said its a 90$ screen good material that The Fix has their own warehouse and is not third party , i said still thought was a bit much he agreed to give me his employee discount and ended up paying 75$ , i get home to find out he scammed me , i kept the box the screen came in and the back says exactly “this is a third party replacement part compatible with respective device.” Im very upset with the service , he did not at all warn me this could happen , also mentioned that the more he had it opened moisture can enter meanwhile he attended 3 people while he was also helping me ! I felt he rushed the service or mayb did not know how to remove screen carefully and caused this to happen , also there is still glass inside the screen so probably cause it to bubble up ! will not ever go back ! I got scammed!!!