The Fire Emporium, Inc. offers gas fireplace repair, thermostat installation, and oven repair in Sioux Falls.
The Fire Emporium, Inc. offers gas fireplace repair, thermostat installation, and oven repair in Sioux Falls.
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5 public reviews
Bruce is by far the best in the industry. I had been recommended to another company in SF on a firepit burner and that experience was a joke. The Fire Emporium was kind enough to come out, correct the problem and not jab me with high $$ costs as a result of my being in a vulnerable position! Class act, professional and just great people here which is a lost art in today's world. Great job guys! Ron Pederson
My wife and I have had a Fire Emporium fireplace since building our home in 2012. Once or twice per year I clean the inside and outside of the glass with an oven glass cleaner, I keep dust vacuumed out of the bottom controls, and so it's been extremely trustworthy each year. This winter I started having some intermittent thermostat not triggering the flame issues. I called, and instead of immediately offering to send someone out and charge me for a service call, the first thing they did was to help me troubleshoot over the phone. Through a 5 minute conversation they helped me fix the issue. That's the old fashioned "service after the sale" kind of business I like to support!
All Parrot heads, Bruce & Company my Davey Crockett Green Mountain grill the circuit board went bad. Knowledge, service, & customer service. Ended up buying a new updated one, called Trek for my summer camping stay in S Dak for summer. Backyard Kitchens, Fireplaces, grills your first and only Stop will be the Fire Emporium. Not used to that kind of service any more.
My mom Linda, had a great experience with this company. They were super helpful. They were prompt under extreme pressure due to all the local contruction. They fixed it versus pushing her into a whole new system. I love the honesty and integrity they have. If I ever need fireplace work done, they will be the people I call.
Bruce and Mike were super easy to deal with and always made time for me...I had a lot of questions. I couldn't be happier with their service and quality! I purchased the Napoleon NZ 6000 and it is AWESOME!!
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