The Big Screen Store

I recently purchased a Samsung S90D from this location and want to share both the positives and areas of concern from my experience. On the positive side, the in-store experience was pleasant. I knew exactly which TV model I wanted, and the salesperson was friendly and efficient in getting everything checked out and scheduled for delivery. My only feedback on the purchasing experience is that the store prominently advertises “lower in-store prices” on every page of their website, yet I discovered after my purchase that I had paid more than the online price. To their credit, the manager refunded the difference when I pointed it out, but the w... Read full review

First we bought an amazing TV and the superb sound bar from Mark at this Fairfax location. Then a year later we started to look for new sofas and matching loveseat. We are older with arthritic knees so sitting into a soft cushy cushion with no support was something we disliked. Then we went back to Mark at this store. He had a leather sofa and loveseat, with power headrest and footrest, and a console to plug in all our devices and even a laptop that we bought the minute we saw it. Comfort beyond belief. Installation was perfect. Look here before you head to Costco or other furniture stores. This place sells quality furniture, with incredible... Read full review

We visited the Fairfax Big Screen Store looking to purchase a new setup for our recently re-modeled Living Room. We worked with Mark FitzGerald, one of the Managers at this location, and we could not have asked for a more pleasant experience than the one Mark gave us! He not only listened to our needs but also addressed things we never thought to ask before making such a big decision on a large purchase. We would highly recommend The Big Screen Store, and Mark :-), to any of our friends/family looking to purchase a new TV and Living Room furniture.

Great products. Friendly and professional store and install staff. Loving my tvs!

Samsung makes the best. The BSS is the best Samsung Authorized retailer. Yassir at the Fairfax location is the best BSS employee, and the BSS has the lowest price that Samsung allows. Plus I just went in I'm on my 6th Samsung TV and I just love them.