Techno Center

I left with an even more cracked laptop screen because the wrong screens were ordered twice. Yea they fit,but the plug in part to make the laptop touchscreen didn’t fit. I understand it’s hard to find the right one, but it took you guys too long to see you guys couldn’t repair my laptop. The 2nd time was understandable but the first time no, because two employees were communicating over text to see which screen would’ve fit. I was told they had to “make a guess” because the guy who repaired laptops wasn’t there to see the laptop in person to know the right model number. There is too much miscommunication here. The male employee said it would’ve been better if I left the laptop so he can see it himself better, but the female employee who attended me never offered. I needed to get this laptop fixed quick which may explain my on edge reactions. The thing is though, I asked (the 1st time the screen was ordered) why was there a delay, because they told me it was going to be there on a Wednesday but I never got a call. The female employee says because the parts are coming from China. The second time coming back, the male employee said both parts were coming from California and another state I don’t remember in the US. He said that meant they would need to order a part from China. That doesn’t make sense because you guys are contradicting what you told me??? They were polite, passive and even offered a discount (originally I was paying $190 down to $130), so thank you for that. Except, the fact that you told me I can just buy a new laptop off of Amazon (which they were ordering the screens off of, makes me question who their supplier is, if they even have one) did not sit right with me. I came to you guys to fix my laptop, not to tell me that.. :)