Sutherlands HomeBase

Not friendly staff. Was purchasing some clearance flowers, and some clearance screw bits. They were ringing up different prices, and were looking at me like I switched the tag or something. I went took a picture of the prices. After all that the over charged me on the FLOWERS!!! By 3x times the price. When I went to return them the manager acted like they didn't do nothing wrong that it was my fault. I was extremely mad. Not to mention they think everyone steals and follows you and watches you like a hawk. But besides all that jazz they have good discounts. The reason for 2 star.

I was installing a tankless gas water heater and needed one fitting that I forgot. I arrived at S ourherlands front door at 6:54 pm and was met outside the door by an employee who told me" we close in 2 minutes, Why don't you go to Lowe's ,they stay open until 10." I want to the plumbing area anyway and got the part I needed without any assistance from the guy that cut me off at the door. I didn't get his name but I was in the store at 3:00 pm that same Friday and he was relieving the grey headed gentleman who works in the plumbing area. He started telling me that I shouldn't be using PEX to hook up a water heater and I should use cpvc instead. He treated me like I was stupid and told me " you know you gotta have that PEX crimping tool, do you have the tool?" If I wasn't so old and worn out, I would have handled it in a much different way. This was 10/31/2025