Surgical Device Repair Inc

Several business dealings with this company. With regard specifically to endoscope repair, they do not appear to be very knowledgeable about repair, and I bought a used processor from them that didn't work. To their credit, I did not have an endoscopy case in which to utilize the scope during the 30 day warranty period, but when we finally did use the scope a couple of months later, the processor didn't work. The technician, who didn't seem very competent, tested the unit, and said that the scope itself was defective, and quickly offered to sell me another scope. The scope has since been tested, and it, in fact, works fine. It was indeed the processor that was faulty all along. After calling to discuss the matter, the technician said since we were out of the warranty period, and there was nothing he could do about it. I understand their policy, accept it, and need to remember 'caveat emptor' when dealing with businesses like this.