Nawf Memphis Indian
I took in my sons ps5 inwhich I bought BRAND NEW originally for a cracked hdmi port inwhich they said was normal . They ended up telling me when they took the game apart it was my hdmi port and a cracked motherboard and it could not be fixed! They returned 125 out of 175 for this reason but wanting a second opinion I immediately took it elsewhere. The new shop not only said it wasn’t a crack in my motherboard and they fixed it same day but all of my screws were missing and the previous shop (STS) put a sticky glue/adhesive for whatever reason on my hdmi port/ motherboard. I called them about this following the suggestion of the new shop and the guy who answered the phone was rude and dismissive. I feel scammed right before Christmas and this was the first time my son’s game ever was being fixed for anything since I bought it brand new. I’m personally dissatisfied it don’t recommend this shop. This is my unfortunate experience .BTW I didn’t ask for any money back I just wanted my SCREWS smh 🤦🏾♂️