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Washer Repair
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Appliance Repair
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Major Appliance Repair
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My brother & I purchased a washer & dryer from this place in February of 2025 ..a month of having the washer is had water all over floor after then setting it up , then six months later in August 2025 the dryer stop working & only comes on until this day , we called for the warranty & was told it was only 30 days most dryers come with 1-2 years ! Anywho i definitely don’t recommend 0/10
I bought my first refrigerator from Southaven Appliance in 1983 ! It was golden rod with the freezer on top !! Nothing fancy but worried like a charm ! I eventually bought another with the French doors and ice maker ! Gave my old one to my best friend in water valley MS and he had it 20 years ! I believe it’s still working today !! You can’t go wrong with Southaven Appliance! They are good people and stand behind their products!
I purchased a side-by-side refrigerator from Southaven Appliance in February 2025 for my new home, opting for delivery and setup. Initially, everything seemed fine, but as I settled in, I noticed that the fresh food section was excessively cold, freezing my groceries.
Concerned, I reached out to Southaven Appliance on 3/25/25 for advice on how to fix the issue. Unfortunately, I was informed that I was past my 30-day warranty and was simply told to "drop the fridge off." Given that I had paid for delivery, this response felt impractical and dismissive. I asked if I could pay for a technician to come out, but the manager flat-out refused, stating again that I was beyond the warranty by two weeks.
The only other option I was given was to purchase another item with a slight discount—why would I buy something else if the first purchase didn’t perform properly? This interaction left me incredibly disappointed. Southaven Appliance does not stand behind their products, and their refusal to offer reasonable assistance speaks volumes about their business practices. Based on my experience, I wouldn’t recommend purchasing used appliances from them. Take your money elsewhere.
This place was awesome! There’s a lady working there who I didn’t get her name and I apologize for that, but she guided me in every step to fix my dryer. Being a senior citizen and a widow sometimes you have to fix things yourself out of necessity. They were more than kind, very knowledgeable and without them I would not have been able to replace my heating element and have a working dryer again. Thank you sincerely !!