Chris LaRue
BEWARE! DO NOT USE THIS COMPANY! NOT LICENSED -- IT SHOWS! BEWARE OF SHORT UNDETAILED POSITIVE REVIEWS - FAKE • Porch roof leaked from the day they installed it. • Had to teach them how to center the peak of the roof to not be crooked. • Non-responsive for over 5 months to repair their work. • Had to monitor EVERY STEP to make sure they didn't screw up. Even with that, they forgot to put in bracing after the roof was already closed. • After the project was finished, they demanded more money to be paid on the spot. • Caused damage inside the house when taking off old porch • Broke cement stab taking off old porch, had to get an inspector out here to ensure they fixed it properly. • In planning, I asked them for a design and they never gave one for half a year of asking. When drawn out on a napkin before they started they placed a pole directly in front of a window which we discussed cannot be an option from the original quote. •Headache after headache -- not worth it at all. Now in legal battle with them • Michael's communication with the team is awful. He said something would be done a certain way, (like including bracing for a porch swing) and would never communicate that to his team -- so they closed the roof up and had to reopen the roof after many back and forths to convince them it was necessary. They got the bracing wrong 3 times even after I drew them a picture of what it needed. Now, they have blocked my number and have not returned my calls with once a week calls for the last 5 months. When I got any response from Michael, it was a text saying his nose was stuffed and couldn't come out for the past 5 months??? They are not licensed. Will be filing a complaint with the BBB and taking legal recourse next if this is not finished in the next week. It has gone on long enough. This whole process started January 2023 -- this has gone on long enough....