Scott's German Automotive & Tire of Peoria

Unfortunately I used to take my car to the dealership for years to get all my maintenance done but then I found Scott’s German auto repair and haven’t thought twice about going to the dealership. Walk in and everyone greets you with a smile. I brought my car in for routine maintenance and felt just as comfortable dropping it off there as I would the dealership but for literally 1/4 of the price. They are extremely thorough every time you go in by taking pictures of the condition the car came in as and documenting everything they find with live pictures and little diagrams explaining the importance of why something needs to be fixed. When it came time to check out they automatically added discounts and provided me with everything they recommended being done with quotes. I’m glad to have found a place I’m comfortable with dropping my car off at and having worked on by German auto professionals.

This was my first time using Scott’s German Auto Repair since I’ve always gone through the dealership. Both of my headlights had gone out on my Atlas, and it was a very expensive repair—upwards of a few thousand dollars. When I brought my car in, they let me know one of the headlights was on backorder and could take a couple of months, so I had just one replaced at first. After that repair, a sensor went out due to the bumper having to be removed for the headlight replacement, but they assured me it would be repaired at no cost to me—and they kept their word. To my surprise, the second headlight arrived in less than a week, much sooner than expected. Even though I had to pay for the second repair sooner than planned (and essentially twice the labor), they went above and beyond by taking a couple hundred dollars off my bill to make up for the inconvenience. I’m a very loyal customer when businesses do right by me and provide great customer service and quality work—and they absolutely did. I’ve owned my Atlas for seven years, always serviced at the dealership, and in all that time no one ever remembered my name. But here, after just one visit, they did. That says a lot. If you’re tired of dealership pricing and want honest, friendly, and attentive service, I highly recommend Scott’s German Auto Repair. The front office staff is excellent—communicative, helpful, and always willing to answer questions. They made everything right, treated me with respect, and I’m genuinely grateful for their great service.