OmMyGoddessYoga
As a candidate for the in the EBB Earthquake Brace and Bolt Program, Saber was one of the recommended contractors. Rob our design specialist was very knowledgeable and thorough. In the beginning, Saber was by far the most responsive company we contacted for this job. Project Coordinator and Logistics was great, helping us navigate the CA EBB Grant process. While the city permitting process was lengthy, Saber kept us looped in. On day of our appointment, Sammy and Nestor called when they were on the way, showed up 10 minutes early, did their walk-through while explaining what they would do, then went straight to work. The team kept us informed of progress and sent pics soon after the job finished. So, why a 3 instead of 5 star review? After retrofit was done 12/16 and final permit was signed off on in mid-January, getting an appropriate invoice uploaded to EBB portal is challenging. Administrative cuts in February ultimately resulted in lengthy delays of EBB reimbursement. So unfortunate. Controller did his best under the circumstances.