Carrie Smith
Horrible company!! They took the job through our Progressive Road Side Assistance request. They had the ETA scheduled for 30 minutes to 1 hour. No phone call or any communication from them and when I called them after it had been 2 hours, the guy who answered the phone gave vague answers and said the driver would call me and he hung up on me. 30 minutes later, no call from either the driver or the dispatcher. Called the company again and they refused to answer the phone. Took another 45 minutes after that for a driver to show up (he was amazing) but I wouldn't use this company again if my life depended on it. I have filed a complaint with my insurance company for them to be dropped as a contract for their towing services. You have been warned!!