Ross A Hochstrasser Clock Service

My clock, after 6 months came back in worse shape than when I brought it in. I cannot even wind it anymore. My clock was made for me by my husband over 50 years ago as a wedding gift. The service was not respectful or professional. Covered in dust when I picked it up. Nothing was fixed. He oiled it and wound it. He knew the part he needed was not available. He did not want to replace the works. Six months to tell me that?

I have a Black Forest cuckoo clock that I purchased in Heidelberg, Germany (1986), while I lived there. The clock has traveled the world with me since then, but I've never had it serviced, and it was beginning to have some problems (after 37 years). I took it to Ross for servicing and lubrication. Speaking with Ross, I could see that he's an experienced professional. Please keep in mind that he's not fast, he has quite a lot of clocks to work on (and he does the work himself), but he's thorough, courteous, and stands behind his work. I would highly recommend Ross to any individual needing work done on their personal clock(s), or professional entities needing work done on larger, more public clocks ~ he has news clippings showing the work he's done on several town clocks and, more notably, The Boston Customs House clock. He did an excellent job ! If you need this sort of service, this is the place to come to ~