Priority Heating & Air, LLC

Was having some heating issues the past few days to the point that the inside temperature had dropped to 65 degrees. I called a Priority service technician for advice and to schedule an appointment. Doug Harrison came the next day (today) to assess the situation. He checked the entire system inside and out even going under the crawl space. His thoroughness assessed the situation in short order and got the thermostat working properly so now the temperature is up to a cozy 73. Mr. Harrison m’s efficiency and professionalism got the job done and working in about two hours or less. Kudos to an employee like Mr. Harrison. We will certainly recommend Priority based on our experience today (Tuesday).

Called them on a Sunday morning after ac stopped working on Sunday afternoon, company assigned by my homeowners warranty never responded to their dispatch work order within their listed business hours which included weekends. I was able to reach the Priority Heating & Air on call tech and was able to schedule a visit within 2 hours of the call. Repair was made promptly and unit is back an working. This is the 2nd time in 4 years I have used to Priority to handle a warranty claim the assigned companies never responded to. Great job and response by their tech James!!!!

I typically use a different hvac company but the company I usually use didn’t offer the amount of financing I needed. Priority was my second choice. I needed a total system replacement for my home. I honestly expected the job to take a week but thankfully it was finished in two days. Jesse was excellent in explaining everything that was going on & made sure I understood how to use my new system. All the workers were great too. I am very impressed by the work & customer service I received.