Prime Comfort Plumbing Heating and Cooling

This was an awesome professional experience. Starting with Pat who explained everything and then for installation I had both Jim and Kevin they were the best very respectful and professional. I will definitely recommend Prime to family and friends. I was hesitant at first and a bit worried since I had bad experience with other companies before but this was an excellent experience. Big thanks to Pat, Kevin and Jim. I truly appreciate you all.

Around noon my Trane furnace stopped providing heat on 28 January. After making some preliminary checks I called Prime Comfort. The company had Jarrod available to send. Perfect choice as he has done my seasonal preventive work before on my AC/Furnace. Diagnosis by Jarrod determined a aged main electronic control panel shorted out. Jarrod had to make some calls to find a panel; go get it and install it. System up and running in about 2 hours. Will be using Prime Comfort this spring on my A/C and Sump Pump check ups.

This company was recommended by the facilities manager at a church property. Now I know why. Honest. Quickly scheduled. On time. After trying an inexpensive repair at my request, which did not work, Adam expertly replaced a leaking sink drain (20 years old) at 1/2 the price quoted by one of the largest repair companies in the KC area. It required two service calls, but the company only charged me for one. I will always use Prime Comfort for all my HVAC and repair needs.

Prime Comfort was recommended to me from a neighbor on FB. I chose them because I like to support locally owned family businesses. They did not disappoint. Jarrod was great and got my over 100 yr old gravity furnace working again. He said there are probably only about 10 left in the whole metro area. I was very pleased they could get the part needed to get it fixed. He brought an older gentleman who was retired but was familiar with these old gravity furnaces so he could help trouble shoot. They got the job done and I couldn’t be happier. I would use them again and do recommend them.