Pride Auto Care

I wasn’t going to provide a review but they asked, so here goes. I saw a coupon online for a $39.99 full synthetic oil change. I called and spoke to a gentleman there to ask if tire rotation is included in their oil changes and he said, “Yes, but only with that coupon,” so I scheduled the appointment. I arrived on time and there were no other customers on site. There were two men at the desk and one, who I believe was the manager, also in the front office. I sat in that room with them for an hour waiting for my car while they trash talked other auto service businesses and employees in town. I left to take a walk and get away from the negativity and when I came back a half hour later, my car still car still wasn’t done. When they finally finished, the charge was $80. I told him I’d come in on the $39.99 coupon and he said they couldn’t do synthetic oil changes for that price and it would be $80. If they can’t do it for that price then why did they put out a coupon for it and confirm it on the phone?? Then, they told me I had a massive oil leak and that I would need to schedule a “leak detection test” with them so they could find the it because oil was everywhere in my engine. I didn’t trust this after being deceived about the cost of the oil change so I took it to my dealership who immediately identified the source of the leak – it was only coming from the improperly installed oil filter that I had just gotten at Pride. This place is S H A D Y and I cannot recommend them.